Request a Payoff Demand Statement
Please allow for a processing turnaround time of 72 hours for payoff demand statement requests.
All Payoff statement requests must be signed by the borrower. A borrower-signed third party authorization is required for any third party requesting a payoff statement on the borrower’s behalf.
To obtain a Payoff Demand Statement, send the signed request by one of the following methods:
- Written requests may be mailed to the address above,
- FAX’d requests may be fax’d to 858-215-3360 or
- Email requests may be emailed to firstname.lastname@example.org.
General Mortgage Payoff Amount Questions
For general payoff questions contact our Customer Service department at 1-800-365-4441. Please be aware that your principal balance is not sufficient to pay off your loan.